The Latest
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Home Depot is ‘laser focused’ on elevating customer service through associates
A localized training program and generative AI knowledge tools for workers are expected to boost the in-store experience, a company executive said.
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Sponsored by Skai Blue Cross Blue Shield7 strategies to overcome the rising costs of specialty medications
Skai offers clarity in the fast-growing, complex field of medical pharmacy.
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DOJ opens investigation after Chicago mayor touts Black hires
The department took issue with comments the mayor made at a public event Sunday, in which he identified six high-level positions held by Black workers.
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Culture — not policy — drives whether workers disclose mental health concerns, study shows
Supportive workplaces have lower absenteeism and anxiety, as well as higher productivity, performance and retention, Canadian researchers found.
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Adeline Kon/HR Dive
Identity of HR 2025In need of talent but with training deprioritized, HR pros are stuck in a catch-22
Training as a top priority dropped from 12% in 2024 to just 5% in 2025, those in the industry told HR Dive.
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Randstad: Employees appear more likely to make trade-offs as bargaining power weakens
Workers value employability, time autonomy and well-being and would give up a higher salary and remote work in exchange, Randstad says.
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Almost 7 in 10 companies now use AI for work, survey finds
“For the first time, we’re seeing employees being actively encouraged to use AI,” OwlLabs’s CEO stated in a post.
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Justin Sullivan / Staff via Getty Images
Judge allows Workday AI bias lawsuit to proceed as collective action
“Allegedly widespread discrimination is not a basis for denying notice,” the judge ruled — even if the class involves “hundreds of millions” of members.
Updated May 20, 2025 -
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A 2-point rating scale can reduce racial bias in customer feedback, research finds
Employers should audit their rating systems for bias and offer other ways for customers to provide more detailed reviews, researchers said.
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Retrieved from Walmart.
Federal consumer watchdog drops lawsuit against Walmart
The CFPB sued the mass retailer and Branch Messenger at the end of last year, claiming the companies illegally opened accounts for Spark drivers and then deposited their pay into them without consent.
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Adeline Kon/HR Dive
Identity of HR 2025Employers are ditching remote work. Experts worry that’s shortsighted.
Fewer than half of HR professionals surveyed by HR Dive said flexible work factored into their talent acquisition strategies last year.
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LeMay, Warren. (2019). “Potter Stewart US Federal Courthouse, Cincinnati, OH” [Photograph]. Retrieved from Flickr.
Former Menards worker can arbitrate claim despite Ending Forced Arbitration Act, 6th Circuit says
The driver “repeatedly and unequivocally told the district court that the arbitration agreement applied to this dispute,” the appeals court noted.
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Justin Sullivan via Getty Images
Labor market could face a ‘white-collar recession,’ report finds
Job postings for desk-based worker sectors declined year over year, “creating bottlenecks of qualified talent competing for a shrinking number of roles,” the Employ report said.
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Andrew Harnik / Staff via Getty Images
Bill would repeal FMLA’s ‘outdated’ limit on leave for married couples working for the same employer
“Just because a family works for the same employer doesn’t mean they should get less time off than other families,” the bill’s sponsor said.
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OpinionNavigating ICE enforcement actions: How HR can prepare and protect a workforce
ICE enforcement actions are unpredictable, but preparation allows businesses to minimize risks while protecting employees, attorneys at law firm Gunster write.
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Brian Tucker/HR Dive
Judge vacates gender identity portions of EEOC harassment guidance
The case is unlikely to see an appeal from the agency, an Ogletree Deakins shareholder told HR Dive, but employers should avoid throwing out the document.
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Courtesy of Starbucks
Starbucks union workers strike over dress code changes
Baristas at more than 50 cafes have walked off the job over new clothing policies, which they say deviate from agreements made at the bargaining table.
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Chuck E. Cheese sued by West Virginia workers over sexual harassment, retaliation
A manager at the family eatertainment brand allegedly retaliated against an assistant manager for reporting sexual harassment of women employees.
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Nina Franova via Getty Images
Workhuman 2025Why a former Alexa developer says HR should treat AI like a baby tiger
AI applications may seem cute and playful, but employers will be remiss if they don’t ask more serious questions about the technology’s use, Noelle Russell said.
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Retrieved from The Outdoor Classroom Project on May 09, 2025
Babies on BoardPatagonia parents on why on-site child care matters
“I wanted to be with my family,” Chris Lopez, a working parent at Patagonia, said. “I knew that in order to do that, I had to find a company that cared about family as well.”
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Permission granted by Emilie Shumway
Q&A // Workhuman 2025DEI is more than pride parades and multicultural lunches, Workhuman’s inclusion director says
DEI work hasn’t changed much despite the political headwinds, Kamille Washington told HR Dive.
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Auto auctioneer settles EEOC lawsuit alleging that Black worker was called racial slur up to 15 times per day
An EEOC regional attorney reminded employers that failure to comply with the Civil Rights Act is “costly.”
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This week in 5 numbers: Workers are staying put
Here’s a roundup of numbers from the last week of HR news — including the new maximum amount that individual workers may contribute to health savings accounts in 2026.
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Scott Olson via Getty Images
Workhuman 20253 ways Yelp prioritizes employee engagement in the ‘big stay’ era
Finding ways to regularly listen to feedback and put it into action is one way to keep workers engaged, two members of Yelp’s HR team told a Workhuman audience.
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Sandy Huffaker via Getty Images
Workers’ benefits demands are changing — and employers are responding
Employees want personalized benefits that reflect their individual needs, experts have told HR Dive.
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Retrieved from Bright Horizons on May 09, 2025
Babies on BoardOn-site child care can be an extension of workplace culture
With outdoor adventuring at Patagonia and STEM learning at Qualtrics, companies’ infusion of workplace values into child care can add greater purpose to employees’ experience.
